Community

Community guidelines

The marketplace should feel like a practical local noticeboard: useful, respectful, and safe. These guidelines help maintain trust and quality for all buyers and sellers.

Listing standards

  • Create clear, honest listings with accurate descriptions, fair pricing, and quality photos.
  • Include item condition, dimensions, materials, and any defects or wear. Set realistic prices based on condition and local market value.
  • Use the correct category and add relevant details to help buyers find your items.

Communication and offers

  • Respond promptly to offers and questions. Be respectful and professional in all interactions.
  • Negotiate fairly and honor accepted offers. If circumstances change, communicate clearly and promptly.
  • Keep all communication within the platform until a sale is arranged for safety and accountability.

Allowed behaviour

  • Sell used items, handmade goods, and personal belongings in good faith.
  • Offer reasonable prices and be open to negotiation within reason.
  • Provide accurate location information so buyers know where to collect items.
  • Leave honest feedback after completed transactions to help build seller trust.

Not allowed

  • Spam, duplicate listings, misleading descriptions, fake photos, or price manipulation are prohibited.
  • Harassment, discriminatory language, threats, or abusive behavior toward other users will not be tolerated.
  • Prohibited items include stolen goods, counterfeit items, illegal substances, weapons, adult content, and items that violate local laws.
  • Creating multiple accounts to avoid bans, manipulate feedback, or spam listings is not permitted.

Consequences

  • Minor violations may result in listing removal and warnings.
  • Repeated abuse, serious violations, or fraudulent activity will lead to account restrictions or permanent bans.
  • Admins review each case with full context before taking action to ensure fair moderation.

Reporting and safety

  • Report suspicious listings, fraudulent behavior, or policy violations using the report button on any listing.
  • Reports are reviewed by admins with full listing, seller, and audit context before action is taken.
  • For urgent safety concerns or disputes, contact support directly with details and evidence.
  • Always meet in safe public locations and inspect items before payment. See our safety guide for more tips.